The key to dealing with difficult clients

by Flaunter
The key to dealing with difficult clients

Whether it’s fair or not, difficult customers are only difficult to you because they’re unhappy with the product or service you’ve provided them. Although there’s always going to be the odd person who’s unhappy no matter what you do, we’ve put together a couple of strategies to help you deal with those

Although there’s always going to be the odd unreasonable person who’s unhappy no matter what you do, we’ve put together a couple of strategies to help you deal with those clients who make you tense up as soon as you hear they’re on the other end of the phone.

Meet Hannah McMullin from .hid the label

by Kirsten
Meet Hannah McMullin from .hid the label

 

Despite recently launching a label, planning a new collection and having a bunch of projects other on the go, emerging designer and all-around lovely person Hannah McMullin of .hid the label makes plenty of time every day for tea and cuddles with her cat.  That’s a daily ritual we can support.